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Noticeboard

Coronavirus

We will not be opening up routine face to face appointments from 30th March onwards for GPs, Advanced Nurse Practioner or Nurse. We will provide an on-the-day service and would ask patients to phone in on the day should they need to be seen urgently . We will be offering more telephone consultations and will see patients who need a face to face appointment having gathered some initial information. This is to enable us to plan ahead and assess the situation as it develops in the UK.  We will not be offering online bookings until further notice. Please be patient when contacting us by phone and continue to select Option 5 - we have seen a significant  increase in calls already so please be aware it may take longer than usual to get through to us.

If you have already have a booked appointment please contact the Health Centre so this can be changed to a telephone consultation. If it is still felt to be essential to see you in the surgery, a further appointment will be made.

NHS Inform has the most up to date advice https://www.nhsinform.scot There is an online tool to help patients who are concerned they may have the virus follow this link for more details https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

There is also a Helpline number for patients who have visited the countries affected - 0800 028 2816

 

Think you may have a urinary tract infection? If you are female and between the ages of 18 and 65 then you can go to your Pharmacy for treatment without an appointment. There is no need to take a sample and they can prescribe a course of antibiotics just like the GP.  Patients contacting the surgery may be directed to Pharmacy rather than treated here.  Please note this is not suitable for those who are allergic to Trimethoprim  or have recurrent symptoms - Pharmacy First!

NATIONAL HEALTH INFORMATION SERVICE - www.nhsinform.scot
Access to obtain answers to everyday questions about your health:
seasonal topics; self-help guides; healthy living topics; mental wellbeing; food & nutrition; smoking & alcohol information

Please note the community pharmacies are experiencing unprecedented numbers of prescription requests and staff absences as a result of the coronavirus pandemic and as such it may take up to 7 days to process prescription requests.  Please allow sufficient time for the medications you need and don't order anything you do not require.

 

 

 

 

 

HOW TO MAKE AN APPOINTMENT

docbabyWhen you contact the Health Centre for make an appointment, the receptionist will ask for your name and offer you the first available appointment with a GP.       If you feel that you need to see a doctor urgently, please explain the reason why.  The  receptionist may be able to offer you an urgent appointment or she may ask the nurse or the doctor to ring you (see Urgent Appointments below) to assess your clinical need, offer advice and reassurance and make an appropriate appointment for you to see one of the healthcare team.  Providing us with this information for both routine and urgent appointments enables us to ensure you see or speak to the best person to meet your needs.  Please note routine appointments open every Friday for 3 weeks hence.

A routine appointment with a Doctor or Nurse is 10 minutes.  For this reason we would ask that you limit your consultation with the doctor or nurse to one health problem per consultation.

BOOKING ONLINE (further information about this service)

URGENT APPOINTMENTS

If you consider your medical problem is urgent and cannot wait for the next free appointment time, then your request will be dealt with the same day. If the Receptionist cannot offer you an urgent appointment, the Practice Nurse or one of the Doctors will contact you to help decide on the most appropriate and timely clinical response for your health needs.

DID YOU KNOW that you can now receive a text reminder of your appointment ?   If you wish this service please ensure that we have your current mobile number on record.   

 
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