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Noticeboard

Coronavirus

We will not be opening up routine face to face appointments from 30th March onwards for GPs, Advanced Nurse Practioner or Nurse. We will provide an on-the-day service and would ask patients to phone in on the day should they need to be seen urgently . We will be offering more telephone consultations and will see patients who need a face to face appointment having gathered some initial information. This is to enable us to plan ahead and assess the situation as it develops in the UK.  We will not be offering online bookings until further notice. Please be patient when contacting us by phone and continue to select Option 5 - we have seen a significant  increase in calls already so please be aware it may take longer than usual to get through to us.

If you have already have a booked appointment please contact the Health Centre so this can be changed to a telephone consultation. If it is still felt to be essential to see you in the surgery, a further appointment will be made.

NHS Inform has the most up to date advice https://www.nhsinform.scot There is an online tool to help patients who are concerned they may have the virus follow this link for more details https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

There is also a Helpline number for patients who have visited the countries affected - 0800 028 2816

 

Think you may have a urinary tract infection? If you are female and between the ages of 18 and 65 then you can go to your Pharmacy for treatment without an appointment. There is no need to take a sample and they can prescribe a course of antibiotics just like the GP.  Patients contacting the surgery may be directed to Pharmacy rather than treated here.  Please note this is not suitable for those who are allergic to Trimethoprim  or have recurrent symptoms - Pharmacy First!

NATIONAL HEALTH INFORMATION SERVICE - www.nhsinform.scot
Access to obtain answers to everyday questions about your health:
seasonal topics; self-help guides; healthy living topics; mental wellbeing; food & nutrition; smoking & alcohol information

Please note the community pharmacies are experiencing unprecedented numbers of prescription requests and staff absences as a result of the coronavirus pandemic and as such it may take up to 7 days to process prescription requests.  Please allow sufficient time for the medications you need and don't order anything you do not require.

 

 

 

 

 

*NEW* NHS Forth Valley Services - Pharmacy First, MATS, ALFY

Receive treatment without a GP appointment or prescription
(for UTIs, Impetigo, exacerbated COPD, Conjunctivitis and common skin conditions)

click on link:   Pharmacy First Services 

Muscle, back or joint problems - Help and Advice without a GP appointment
MATS - Musculoskeletal Advice & Triage Service
Helpline 0800 917 9390

MATS is a new service introduced to provide help and advice on muscle, back or joint problems. 
MATS helpline can......
Refer you to local NHS Healthcare professional - Physiotherapist or Podiatrist
Provide advice to treat and manage your condition
Advice also available on www.nhsinform.co.uk/msk

 
ALFY – Advice Line for You (to help you remain at home)

ALFY is a nurse led telephone advice line available 24hrs a day / 7 days a week.
01324 567 247

Are you aged 65 years and over?

Are you struggling at home but, with a little help, want to remain at home?

The service offers:
Health advice & reassurance
Access to general or specialist medical advice
Access to community and night nursing resources
Access to social care services
Advice on organising equipment to support you at home



 
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