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Noticeboard

Flu Clinics available for booking - Thurs 17th October or Tuesday 12th November

Flu vaccination - if you have not yet received the flu vaccination and are in one of the eligible groups please contact the Practice to book. There will be mop up clinics early  patients unable to attend on the main clinics however patients are advised to be vaccinated as early as possible in the season.



NATIONAL HEALTH INFORMATION SERVICE - www.nhsinform.scot
Access to obtain answers to everyday questions about your health:
seasonal topics; self-help guides; healthy living topics; mental wellbeing; food & nutrition; smoking & alcohol information

Stirling Carers Centre - please note there is a new location for the Carers centre - Kintail House at Forthside.  Follow the link on our website for further details.

 

 

 

 

Complaints Policy

We always try to provide the best service possible but there may be times when you feel this has not happened.  

If you wish to make a complaint, please write to our Practice Manager, Louise McCallum.

You will receive an acknowledgment of your complaint within four working days.   We will then look into the circumstances which led to your complaint.

  • We will find out what happened and what went wrong
  • Enable you to discuss the problem with those concerned, if you would like this.
  • Ensure you receive an apology, where this is appropriate
  • Identify what we can change within the practice organisation to make sure the problem does not happen again

You may find it useful to visit https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/nhs-scotland-complaints where you can find more information about making a complaint.  

 
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