Samples
Please can any samples requested by the Doctor or Nurse be handed in to the surgery reception by 1pm at the latest. This is to ensure they can be tested either here or at the laboratory in a timely manner. If you are female and under the age of 65 you can go direct to the Pharmacy if you suspect you have a urinary tract infection. In most circumstances they can provide treatment for uncomplicated uti's. This is often quicker and more convenient than waiting to see the GP.
Lab Results
Please phone after 2.00pm for your results. Your call will be dealt with in strictest confidence by the Reception staff who, acting on your Doctor’s instructions, will advise you if you need to make an appointment to see the doctor.
Please be aware that we can only give results to the patient concerned as we are bound by very strict rules of confidentiality.
It is important that you tell the Receptionist how many tests you have had taken so that we can ensure that we check for all results. The phlebotomist will give you an information sheet with the tests that you have had on it when you have your blood taken.
Please note that it is not possible for us to undertake to contact all patients with their blood results. We are therefore grateful for your co-operation in contacting us to receive your results.